Nos138 takes its responsibility to protect your personal information seriously. This Privacy Policy transparently explains how we collect, use, store, and safeguard your data.
All data transmitted between your device and nos138 servers is protected by industry-standard SSL encryption.
Nos138 does not sell, rent, or trade your personal information to third parties for marketing purposes.
You have the full right to access, amend, or request deletion of your personal data at any time.
Nos138's privacy policy is designed to comply with Malaysia's Personal Data Protection Act (PDPA) 2010.
nos138's Privacy Commitment: We understand how important privacy is to every player. This document is written in plain language so you know exactly what happens to your personal data when you use the nos138 platform.
This Privacy Policy ("Policy") describes nos138's privacy practices regarding the collection, use, disclosure, and protection of your personal information when you use the nos138 website, nos138 mobile app, and all related services ("Platform").
Nos138 operates as the data controller responsible for the personal information you provide to us. We are committed to handling your personal data with full integrity, transparency, and accountability. This Policy applies to all users of the nos138 platform, including registered players, website visitors, and any individual who interacts with our platform in any capacity.
By using the nos138 platform, you acknowledge that you have read and understood this Privacy Policy and agree to how nos138 handles your personal information as described herein. If you do not agree with this Policy, you are advised not to use the nos138 platform.
Nos138 collects various types of personal information based on how you interact with our platform. This information is collected directly from you, automatically through your use of the platform, and in some cases from permitted third-party sources.
A. Information You Provide Directly:
B. Information Collected Automatically:
| Data Type | Example | Purpose |
|---|---|---|
| Device Data | Device type, operating system, browser version | User experience optimization |
| Network Data | IP address, ISP, estimated location | Security verification & fraud prevention |
| Session Data | Login times, session duration, pages visited | Platform analytics & service improvement |
| Game Activity Data | Betting history, wins, and games played | Account management & responsible gaming |
| Transaction Data | Deposit/withdrawal amounts, payment methods, transaction timestamps | Financial compliance & anti-money laundering |
C. Information from Third-Party Sources:
In certain situations, nos138 may receive additional information about you from authorised third-party KYC service providers, credit bureaus, or fraud prevention agencies for identity verification and risk assessment purposes only.
Data Minimization Principle: nos138 only collects information that is strictly necessary to provide a safe, lawful, and high-quality service. We do not collect excessive or irrelevant data beyond what is required for the operation of our platform.
Nos138 uses the personal information collected for lawful and transparent purposes. The following is a detailed description of how your data is used in the operation of the nos138 platform:
Important: nos138 will not use your personal data for purposes other than those stated in this Privacy Policy without first obtaining your consent, or as required by law.
Nos138 upholds strict confidentiality principles. We do not sell, rent, or disclose your personal information to third parties except in the limited circumstances set out below:
nos138's Commitment: All third parties receiving personal data from nos138 are required to sign a comprehensive data protection agreement and are held to security standards equivalent to those of nos138.
Nos138 continuously invests in the latest security infrastructure to ensure your personal data is always protected at the highest level we can provide. The key security measures we implement are as follows:
Security Limits: While nos138 takes all reasonable precautions, no system is entirely immune to intrusion. You are also responsible for keeping your own account login credentials secure.
Nos138 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small data files stored on your device when you visit the nos138 website or use the app.
Types of Cookies Used by nos138:
You can manage or disable non-essential cookies through your browser settings. However, disabling certain cookies may affect the functionality of the nos138 platform. For more information on managing cookies, please refer to your browser's help documentation.
Nos138 retains your personal data only for as long as necessary to fulfil the purposes set out in this Privacy Policy or as required by applicable laws and regulations.
Data Retention Period:
Nos138 servers operate in data centers integrated with internationally accredited security infrastructure. Should your personal data need to be transferred outside its original storage region for technical or operational reasons, nos138 ensures that all such transfers are protected by appropriate and equivalent data protection mechanisms.
Nos138 respects and upholds your privacy rights as a player. Under this Privacy Policy, you have the following rights regarding your personal data:
You have the right to obtain a copy of the personal data nos138 holds about you at any time.
You have the right to request correction of any inaccurate or incomplete personal data held in nos138's records.
Under certain circumstances, you have the right to request that nos138 delete your personal data from our systems.
You have the right to request that nos138 restrict the processing of your personal data under certain circumstances.
You have the right to receive your personal data in a structured, machine-readable format.
You have the right to object to the processing of your personal data for direct marketing purposes at any time.
To exercise any of the above rights, please contact the nos138 privacy team by email at [email protected] or via the in-platform 24/7 live chat. nos138 will endeavour to process your request within 30 business days. For more complex cases, this period may be extended with prior notice to you.
The nos138 platform is exclusively for individuals aged 18 and above. nos138 does not intentionally collect or store personal information from individuals under the age of 18.
Nos138 enforces a strict age verification process during registration and throughout the KYC process to ensure the platform is not accessed by underage children or minors. Should nos138 discover that personal information of an underage individual has been collected without consent or in breach of the established age verification process, we will take immediate steps to delete that information and close the relevant account without delay.
Parental Advisory: If you suspect your child has registered or is using the nos138 platform, please contact us immediately at [email protected] so that appropriate action can be taken without delay.
The nos138 platform may contain links or integrations to third-party websites or services such as gaming software providers and payment processors. The nos138 Privacy Policy does not apply to those third-party websites or services.
Nos138 is not responsible for the privacy practices or content of third-party websites. We encourage you to read the privacy policy of each third-party website you visit separately. Links to third-party websites do not imply that nos138 endorses or vouches for their content or privacy practices.
Nos138 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our privacy practices, applicable laws, or improvements in how we handle your personal data.
For material changes, nos138 will provide clear notification via your registered email or in-account notification at least 14 days before the changes take effect. For minor or editorial changes, nos138 will update the "Last Updated" date at the top of this document.
nos138 Advisory: We recommend reviewing this Privacy Policy page periodically to stay informed of the latest version. Continued use of the nos138 platform after any amendments are published constitutes your acceptance of the updated policy.
If you have any questions, concerns, or requests regarding this Privacy Policy or how nos138 handles your personal data, please contact us through the following channels:
Nos138 is committed to responding to all privacy-related enquiries within 14 business days. We value your trust and strive to ensure every privacy concern is resolved transparently, fairly, and with the utmost respect.
For frequently asked questions about nos138 services, you may also refer to the FAQ us. To learn more about your rights and responsibilities as a player, please read Terms and Conditions nos138.
Data protection is not merely a legal obligation for nos138 — it is part of our commitment to every player.
All data management practices at nos138 are designed in accordance with Malaysia's Personal Data Protection Act 2010 to ensure your rights as a Malaysian citizen are fully protected.
Your data is stored in high-grade data centres with industry-standard encryption, redundant backup systems, and strict physical access controls at all times.
Nos138 will never sell, rent, or trade your personal data to advertisers or third-party data brokers. Your data belongs to you.
Manage your privacy settings, marketing communications, and data preferences directly from your nos138 account dashboard — no need to contact support.
The nos138 support team is ready to assist you with any privacy and data security inquiries at any time via live chat, email and WhatsApp.
Nos138 undergoes regular security audits and privacy compliance assessments by independent experts to ensure our data protection standards remain current.
Enjoy the best gaming experience in a safe, trusted environment that respects your privacy at all times.